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SURVEY OF 1000 brides can’t be wrong!
Before we built this site, we went out and surveyed 1000 would be brides to find out just what they were looking for in an online bridal boutique. Here’s what we found out…
TOP 3 Fears of Brides!
- MY DRESS DID NOT ARRIVE…
When ordering online the dress does not arrive on time, and your money disappears with it!
- MY DRESS IS TOTALLY DIFFERENT TO WHAT I WANTED…
When ordering online, the dress looks totally different to the picture on the website
- MY DRESS DOES NOT FIT…
When the dress arrives, it does not fit!
Here’s what we have done about it…
- GET IT IN SIX WEEKS OR IT’S FREE!
We have implemented a 6 week guarantee on all dress you order through Shelton Wedding Dresses which means you get the dress in 6 weeks or it’s free. We will refund the entire dress cost to you including any postage and handling charges plus you will get the dress for free too!
- TOTAL SATISFACTION GUARANTEE…
This means when the dress actually arrives, you get to check it out and if you not satisfied with the quality or make of the dress, you can either choose a replacement dress for free or have a full refund plus you get to keep the original dress sent to you. That’s our way of saying ‘thanks for giving us a go!’
- ALTERATIONS REBATE…
What we have come to realize working in the bridal industry is that often there are small areas that need to be repaired, things like hem length or sleeve length and occasionally hip or waist needs to be adjusted. So, to solve this problem we have set up a $100 rebate for alterations. This means you simply submit a receipt of your alternation to us in an email and we will rebate you up to $100 of the cost of your alteration. As simple as that; take your wedding dress to a tailor of your choice, get it altered and then send us the receipt and we will rebate you up $100 of the cost of the alteration.
There you have it! I don’t know about you, but these 3 services above shows you just how committed Shelton Wedding Dresses is total customer satisfaction and service.
PLUS, have you checked out the extensive range of dresses on the website? But, if you still cannot find the dress of your dreams, don’t worry. Check out the section on ‘Design Your Own Dress’, here you get the chance to combine two or more designs of dresses you like and we will happily work out a special design to suit you.
So why wait? You can now shop online with all the security and peace of mind of a traditional bridal boutique without the price tag.
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